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Terms & Conditions

The following Terms and Conditions regulate the relations between the Customer (from now on 'you', 'your') and Digital Sphere Tech (from now on 'provider', 'company', 'website', 'we', 'us', 'our'). The company is registered in U.A.E and is physically located at Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, Dubai,. SHERETECH DEVELOPMENT AGENCY L.L.C

Terms Compliance

You must agree to and abide by the Terms & Conditions outlined in this document and any additional rules and procedures (such as the Privacy Policy and Refund Policy) that Digital Sphere Tech may occasionally issue to access and use our Services. Receiving and using our Services constitutes your acceptance of the following terms and conditions, with which you are obligated to comply.

Amendments & Modifications

We reserve the right, at our sole discretion, to change the Terms & Conditions as well as our policies and practices. Any modifications will be announced by changing the "Updated" date above and modifying the Terms on the Digital Sphere Tech website. You are required to examine the Terms and be aware of any updates routinely. All earlier versions will be superseded by the most recent one. By continuing to receive and use our Services after the publication of such modifications, you agree to the latest amendments.

Definitions

Provider: Digital Sphere Tech, which includes all of its online assets and services, including its Website.

Customer: a natural person or legal entity that requests the Services by either approving a Provider-issued invoice or submitting a payment request form.

Agreement: the written contract establishing the terms and conditions under which the Provider will provide services to the Customer.

Services: the particular services included on the Invoice or communicated to the Customer by the payment agent throughout the billing process.

Agreement Execution Procedure

By posting the Terms and circumstances on the Website or otherwise providing them to the Customer, the Contractor makes an offer to enter into an Agreement based on the specified Terms & Conditions.

The Agreement is deemed complete if the Customer accepts the offer. The Agreement is represented by a 100% advance payment for the value of the Services as specified in the Invoice unless the Parties have expressly agreed otherwise in writing.

The Customer agrees that by accepting the offer, they unconditionally and fully accept all of the requirements of the Terms & Conditions, Privacy Policy, and Refund Policy. The Terms & Conditions do not require any paperwork or a handwritten signature.

Applicability

Digital Sphere Tech gives anyone the right to use the Services in accordance with these Terms and for any cause in its sole and unfettered discretion.


The Agreement's subject matter shall be the Provider's provision of the Services in accordance with the Invoice given by the Provider.

To deliver the Customer's services, the Provider may employ third parties.

The Provider may state the key details of the Services in the Invoice.

Obligations

The Provider has the following rights: 

  • to ignore Customer's requests for the delivery of Services if doing so would be against current U.A.E legislation;
  • if the Customer violates the Terms, the Agreement may be suspended or terminated regarding the provision of Services;
  • unilaterally terminate the Agreement by providing the Customer with notice 5 (five) calendar days prior to the intended termination date. The Customer will get compensation from Digital Sphere Tech for the cost of the Services they paid for but did not receive.

The Provider is obliged to:

  • ensure prompt delivery and adherence to the agreed-upon scope, schedule, and duration of the Services, as described in the Invoice produced by the Provider and accepted by the Customer. It is contingent on the Customer paying in full and abiding by this Agreement's terms and conditions;
  • protect the privacy and secrecy of any information the customer shares.

The Customer is allowed to:

  • insist on the Contractor providing the Services in a timely and efficient manner;
  • terminate the Agreement unilaterally by notifying the Contractor at least 10 (ten) calendar days before the desired termination date. Let's say that after the Contractor has started delivering the Service, the Customer (a legal entity) wishes to end the Agreement. If the Customer decides to terminate the Agreement, the Contractor reserves the right to charge a penalty equal to the sum paid for the Services that were not provided.

The Customer is obliged to:

  • fulfill the Invoice's payment requirements to satisfy the Contractor's financial obligation;
  • upon request, provide the Provider with the information required for the proper performance of the Services;
  • maintain the privacy of the information provided by the Provider or received in accordance with these Terms & Conditions;
  • refrain from taking any actions that compromise network security and the efficient operation of the Provider's software and computer systems.

Both Parties will be responsible for any violation or improper fulfillment of their responsibilities under these Terms & Conditions under the applicable laws of U.A.E.

Payments

Pricing for the Services is established by the Provider and is set based on our anticipated costs. It equals either the amount mentioned in our pricing catalog, accessible on the Website, or the amount mutually agreed upon through messaging services like email or instant messaging.

Before the Services are provided, the Price for the Services shall be paid in full. According to the Provider's Invoice, the Customer must send a 100% upfront payment. A non-cash bank transfer, following the payment order, or transferring money to the Provider's specified bank account are all acceptable payment settlement methods.

The Services will be deemed fully paid for after the money has arrived in the Contractor's account.

Limitation of Liability

Warranty exclusion. You are given the services "as is" unless the agreements specify differently. No other express, statutory, or implied guarantees—including, but not limited to, implied warranties of title, non-infringement, merchantability, suitability for a specific purpose, accuracy, and course of dealing—are made by us. We firmly renounce each of these warranties.


We are unable to promise that the services will:

  • meet all your requirements and remain available, uninterrupted, timely, secure, and error-free.
  • deliver results that are effective, accurate, and reliable.

Any failure or delay in updating the services or any content is not our responsibility. Except as expressly provided in the Terms & Conditions, no advice or information you acquire from us or through the services—whether oral or written—creates any guarantee. If applicable law mandates warranties for the services, they are only valid for a period of sixty (60) days starting on the day the Service began.

No matter the cause of action, whether in contract, tort (including negligence), warranty, strict liability, or any other legal or equitable theory, under no circumstances shall our company, its officers, directors, employees, partners, and/or subcontractors be liable to you or any other party for any special, incidental, indirect, consequential, or punitive damages of any kind, including those resulting from the loss of use, data, or profits, whether foreseeable or not.

Restitution and Warranties

You agree to defend, indemnify, and hold harmless us, our subcontractors, and each of our officers, agents, employees, representatives and assigns from any demands, legal actions, losses, costs, damages, judgments, fees, liabilities, and/or claims of any kind, including but not limited to reasonable attorney fees, that result from or are related to:

  • your usage of the Services;
  • your violation of the Terms & Conditions;
  • any fraudulent activities, intentional wrongdoing, or negligence on your part;
  • your use of the Services contravenes any relevant data protection or privacy laws.

We reserve the right to assume complete control of the defense if you are otherwise compelled to indemnify us for any matter; in that case, you must fully assist in our defense. You do not settle any disputes without our prior written consent. Digital Sphere Tech will take reasonable steps to tell you as soon as it becomes aware of any such claim, lawsuit, or other legal action.

You affirm that none of your executive officers, directors, or anyone with a stake in the business (directly or indirectly) is prohibited from doing business with us by any law, rule, or executive order. 

You further acknowledge that, at any time during the provision of the Services, if it is determined that you or any of your executive officers, directors, or anyone else with a majority or controlling interest is no longer qualified to conduct business with us under the terms of this clause, you shall promptly notify us in writing.

In such circumstances, Digital Sphere Tech retains the right to immediately and without cause cancel this Agreement. Let's say, Digital Sphere Tech uses the termination rights outlined in this Agreement. In that situation, the Customer is responsible for making any unpaid fees for services rendered prior to the termination's effective date.

In such cases, we retain the right to immediately and without notice cancel this Agreement. The Customer is liable for any unpaid costs for services delivered prior to the termination if we exercise this right to cancel.

Refunds

The client may request a refund seven calendar days after the payment date. The company may deduct 5% for Service from the return. After the seven-day grace period has ended, the payment for the services is no longer refundable.

We reserve the right to deny a refund request if there is evidence of fraud, misuse of refunds, reselling our services, or other deceptive practices. Promotional offers, plan upgrades, and revisions are not eligible for reimbursement.

If you'd like to start the procedure, email us at [email protected] with the subject "Refund request." Remember that it needs to be sent from the email address you use to send payments. Include your name, payment date, and service name in the email.

Miscellaneous

The laws of U.A.E shall govern these terms and conditions and any use of the services.

The Terms, including but not limited to the terms set forth herein, the Privacy Policy, the Refund Policy, and any other policies referred to above, collectively constitute the entire Agreement between Digital Sphere Tech and you with respect to the subject matter at hand, unless otherwise expressly agreed upon in writing by Digital Sphere Tech and you.

Any claims and notifications must be made in writing and sent by registered mail, including a return receipt request to the other party. After receiving a claim, the party commits to look into it and answer within 20 (twenty) working days. If the claim is denied, in whole or in part, or if the party receiving the claim does not hear back within the allowed time limit for consideration, the claimant may contact the appropriate authorities. Any disputes or claims arising out of or linked to the Terms, as freely and irrevocably agreed by the parties, shall be exclusively resolved by the authorized legal organizations.

Electronically executed, scanned, and transmitted documents, electronic signatures, including those obtained through services like DocuSign, and facsimile signatures generated automatically using clichés shall be deemed valid and equivalent to original signatures for purposes of these Terms and all related matters. The same legal weight and consequences as an original signature apply to these scanned and electronic signatures.

You agree that our company, its affiliates, and its subcontractors may refer to you as a customer and that we may make reasonable, royalty-free use of your trademark and/or logo for such purposes.

Any provision of the Terms found to be defective or unenforceable shall be construed to reflect the parties' original intentions, and the remaining provisions of the Agreement shall remain valid and enforceable. Any violation of a term, condition, or provision of the Terms by either party in any situation does not signify a continued renunciation of that term, condition, or breach in future situations.

You may not assign or otherwise transfer any of your rights under the Terms without the prior express written consent of Digital Sphere Tech. Digital Sphere Tech does, however, reserve the right to transfer its obligations under the Terms to another party. In such event, these Terms shall survive and inure to the benefit of the Third Party, its successors, and permitted assigns.

Neither we nor the Customer shall be liable for any failure or delay in the performance of its obligations caused by causes beyond its reasonable control, except for obligations relating to payment. These circumstances consist of elements such as the behavior of third-party hosting providers or utility providers, shortages, civil unrest, widespread illnesses, fires, uncontrollable natural phenomena, war, labor strikes, terrorist attacks, government intervention, natural disasters, military operations, actions taken by third parties, and the implementation of laws, regulations, and directives by governmental bodies and organizations that either directly or indirectly prevent the

A party's inability to fulfill its obligations under the Terms should be promptly reported to the other party and shall not be excused by force majeure. The disputing party must additionally provide proof of the existence of the force majeure and how it affected their capacity to fulfill their contractual obligations.

All provisions of the Terms, including but not limited to the warranty exclusions, indemnity provisions, and liability restrictions, shall survive the termination of the Agreement by their very nature.

Any Party's failure or delay to exercise a right, option, or power provided by these terms and conditions shall not be interpreted as surrendering that right, option, or authority. Additionally, using such power, right, or solution in isolation or part does not exclude using that power, right, or solution in the future or that of any other.